Top Originator: The Guide for Mortgage Professionals to Ride the Wave of Change



Wu entered the mortgage industry in 2011 as a loan officer at New Penn Financial (now NewRez), where he is now a senior mortgage consultant. Wu told the MPA that he knew nothing about mortgages, but was drawn to the sales aspect of the job.

Wu also talked about working with first-class mortgages early in his career and how financing self-employed borrowers taught him that hard work pays off if a person is willing to go to great lengths to close a loan.

“For this one particular deal, a few years ago, I was working on a loan for a condominium and found that the condominium association was not an approved apartment that we had an existing relationship with,” Wu shared. “I remember pushing very strongly for this particular deal to try and get the approval of this condominium association with our company. I have emailed certain channels through Newrez and I worked with our condo team to get in touch with this association. “

He eventually got approval from the condominium association and was able to close the loan. The association also listed him as their mortgage contract for their entire association, which allowed Wu’s business to really start growing.

“I work to ensure that the client is comfortable with me and he trusts me. I believe that this has allowed me to be successful because, in the end, I differentiate myself by making sure the customer is comfortable with the deal, ”he said. “Buying and refinancing a home is one of the most important financial decisions in a borrower’s life, so gaining trust and providing comfort and trust throughout the process can completely improve or ruin the borrower’s experience.”


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