Safety Tips Every Real Estate Agent Should Know – RISMedia |



The safety of real estate agents is an important topic that is often overlooked in many discussions. While no one plans to be in a dangerous situation, agents must be prepared for any opportunity. In the latest Top Selling Agent Secrets Webinar:Don’t be statistics, ”Jay Thompson shares some of his best security tips to help agents be more aware and plan for security.

Entering the real estate industry in 2004, Thompson began operations in the Phoenix, Arizona market. He worked for three years as an agent before moving on to open his own independent brokerage company. In 2012, Thompson switched roles and joined Zillow as their industry guide. He held this position for seven years before retiring. Although Thompson jokes that he is “retired,” he currently owns his own consulting business and shares his real estate knowledge in weekly news articles. He is proud to serve on the board of directors of the Beverly Carter Foundation, which aims to raise awareness of the safety of the “lone worker.”

be careful

At the beginning of his webinar, Thompson says that real estate agents are often referred to as “lone workers” because they spend most of their work time alone. Agents are often vulnerable as they show houses to strangers and hold open houses. Thompsons mentions that they are most vulnerable when shown at home, as they are alone with a stranger on property. While women in real estate are more likely to be victims, many men are also victims.

Thompson emphasizes that while most agents will have no problem with their safety, it is better to be aware and prepared. He suggests that it can be helpful to think about potential situations and rehearse the scenario of what you would say if you ever faced a repulsive client. Thompson compares this to agents preparing an objection scenario and says a similar idea could be applied. The response could be more natural if you were prepared, since muscle memory, both physical and mental, will be there.

Trust your intuition

Overall, Thompson says that “awareness is the key” in preventing situations like this. By understanding when and how these threats arise, agents can be better prepared and hopefully avoid these security risks. One of Thompson’s main points: “If something seems wrong, there is a very high probability that it is not.” He also tells listeners to “trust their gut” because human instinct is usually right. He assures listeners that if they act instinctively and are wrong, the result is much better than if they did not act and were right. “It’s much better to be wrong about safety and awareness than to fall prey to someone,” Thompson comments.

Proactive versus reactive

It is important to be proactive, not react. When you react, you are already in this situation from the very beginning and you need to find a way out. Thompson says it’s best to pay attention to warning signs to avoid the situation altogether.

When you are on an open house, it is important to practice situational awareness. Situational awareness means being aware of the situation you are in. Thompson gives an example of this by describing a training exercise in which a person enters a room for 15 seconds and then is asked to elaborate on the room. For example, on an open house, pay attention to all entrances, find out if there will be neighbors at home, find the nearest police station.

Beware of scammers

While physical security is a major concern, Thompson mentions that agents also need to consider their financial security, especially in crimes such as electronic fraud. He uses the example of a scammer sending an email from a certain title company asking buyers to send their banking information to complete a transaction. Agents should check their messages and keep in mind that almost every institution will never request secure information via text messages or email.

Security solutions

Thompson offers several different options for security responses. However, he emphasizes that these options are still not reliable and are not preventive measures. He says they are better than nothing, but they are not the best.

– Warn is a proactive app that offers an easy way to check information about a potential customer. While Thompson encourages agents to arrange an initial public meeting for a new client, he says the app will use the client’s phone number to check public databases to see if the person has a criminal record.

– Real safe agent
is another preventative app, but it’s community based. While it does offer some basic background checks, its main function is that you can use it to send a message to agents near you, asking someone close to check in and pretend they are viewing the list. It also allows agents to rank local customers and provide information about their exchange history.

– Invisiwear
it is a wearable device in the form of jewelry. If the agent senses that he is in danger, he can squeeze the pendant and he will alert 911 that he needs help.

– wear-resistant
it is another wearable item that comes in FOB form that can be fastened to a purse, belt, pocket, etc. It can also alert the police or contact if a dangerous situation arises.

– Thompson mentions that there are many weapon options including pistols, pepper spray, self-defense classes, etc. Hidden weapons are a potential security solution, but agents must practice with them and be prepared to use them.

Thompson says “you better exercise a lot and you better exercise more often.” However, it also reminds listeners that an attacker can take the weapon and use it against you. It claims to be a tool, but it is not a guarantee of security.

In general, agents should review security protocols, training, and checklists to prepare and better understand their security. To learn more about Thompson’s safety tips, you can join the Top Selling Agent Secrets group on Facebook. here… To learn more about free real estate education, including best practices, visit Top Selling Agent Secrets Web site.

Joe Sesso is the Director of Sales and National Speaker for For more information please visit


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