User credit unions USE Payment solutions will soon be able to roll out a new loan payment application to their members thanks to a new partnership between the organization and CheckAlt, a payment processor from Los Angeles.
The card processing organization serving credit unions of the South East, which is part of USE, a commercial subsidiary of the League of Southeastern Credit Unions, said Monday that its relationship with CheckAlt will give credit union customers access to LoanPay, CheckAlt’s secure online payment application that offers easy integration, customizable features and flexible payments.
Benefits for Credit Unions Using CheckAlt According to USE Payment solutions include application programming interface (API) capabilities that provide direct integration into the main credit union system, allowing the credit union to simplify the tasks of processing consumer loan payments and depositing funds into a payment processing single window. … “
As far as members are concerned, LoanPay allows users to set up a personalized payment schedule and ensures regular communication with users regarding their account. In addition, the application will soon feature interactive voice answering by phone, USE Payment solutions said.
“LoanPay will enable our credit unions to accept loan, mortgage and credit card payments through a fully hosted web platform, creating a more efficient processing experience and, in turn, increasing customer satisfaction,” said Steve Willis, President USE, stated. “As credit unions continue to adapt to a world in which many things have moved online, it is imperative that they have the means to serve their customers. This new partnership gives clients the ability to pay their loans online from the comfort of their homes. ”
CheckAlt serves over 1,000 clients across a variety of industries, including hundreds of financial institutions.
This is the second technology vendor partnership announced by the company. USE this summer. In July it teamed up with Glia, New York, NY, a provider of digital customer service solutions to offer a new Digital Member Service platform to more than 500 credit union customers.