The Lisa Mathena group of companies announced that Lisa Matena has achieved the coveted status of a five-star real estate professional for 2021.
Matena is a three-time winner who also received five stars in 2019 and 2020. According to Matena, “The 5-Star Professional Program is the only service award based on a combination of direct customer reviews and professional reviews in the industry, and I am incredibly grateful to my clients as well as my colleagues for their contributions.”
The nominees for the award are determined through consumer evaluations. To receive the Five Star Real Estate Agent award, a real estate agent must meet five objective selection and appraisal criteria that are associated with real estate agents who provide quality service to their clients.
The awards process takes place annually in each market. This award is limited to just 7 percent of all professionals in a particular industry and market. Real estate agents do not pay commissions for participating in the appraisal process or for being awarded the status of a five-star real estate agent.
“It is a real privilege for me to be awarded Five Star Professional status again, and it is a testament to how much I value impeccable customer service, ethics and professionalism,” said Matena.
With nearly 30 years of experience in real estate, Matena is ranked in the Top 1% of Realtors nationwide and in the Top 1000 Real Trends Agents in 2015, 2016, 2017, 2018 and 2019. In 2019, she was named one of America’s best agents. Top 100 agents. Matena holds a Certified Residential Property Specialist status, a Short Term Sale and Foreclosure Resource Certificate and a Real Estate Negotiation Expert Certificate, which is the highest qualification in negotiating in the country.
Matena has been an active member of the Sussex County Realtors Association since 1996, serving on a number of its committees, including the Complaints Committee, which she also chaired, and the Professional Standards Committee. Matena was appointed to the SCAOR Board of Directors in 2019 and continues to be an active member of the Board.
The Lisa Mathena Group is an independent brokerage company that is managed and operated and is a diverse team of experts specializing in residential real estate, property management, foreclosures, real estate owned by banks, real estate, agency of buyers and sellers, and marketing of luxury houses.
For more information on Lisa Mathena and The Lisa Mathena Group visit www.LisaMathena.com or call 302-236-6232 or 855-334-6673. For more information on the Five Star Professional program visit www.fivestarprofessional.com…