Key Mortgage Services names Ralph Melbourne as new president



In Chicago Key mortgage services today announced the hiring of Ralph Melbourne, senior industry leader, as its new president. Chosen after Key Mortgage conducted a nationwide search, the Chicago-based financial services specialist immediately takes up his new position in the company’s mortgage division. Byrd and Warner, Illinois’s largest independent family owned real estate services company.

“As one of the first one stop shops to provide brokerage, mortgage and title services, we are proud to add Ralph Melbourne’s experience and expertise to continue to streamline the process for home buyers and sellers in the Chicago area and beyond. “Said Steve Byrd, President and CEO of Baird & Warner. “We are enjoying another record year, and Ralph’s 25+ years as an innovative transformational leader in the financial services industry will help us further improve the transaction-to-close experience with a vision of future growth.”

Most recently, Melbourne was the head of the national mortgage division at BMO Harris Private Bank and the managing director of the mortgage venture with Realogy Holdings Corp., formed by Guaranteed Rate Affinity. Both businesses are based in Chicago. Prior to these senior roles, he was President of PHH Mortgage Real Estate Channel in Mount Laurel, NJ, where he led more than 400 loan officers with an annual value of over $ 8 billion. Prior to his key role at PHH Mortgage, Melbourne held various senior positions at PNC Mortgage, Morgan Stanley Credit Corp., Washington Mutual and Citibank.

“I am proud to lead such a successful independent mortgage firm and work with the talented Key Mortgage team to develop new methods and processes to support additional volume as the market continues on its trajectory,” Melbourne said. “Consumers want simple mortgage solutions, and the one-stop-shop model, which Baird & Warner has refined over three decades, quickly connects customers with financial products that bring them into their dream home.”

Melbourne holds a BA in Business Administration from the Anderson School of Management, University of New Mexico, Albuquerque. Having lived in the western suburbs of Chicago for over 30 years, he has volunteered for Shriners Children’s Hospitals and is still a leading member of the Zoological Society of Chicago.

In 2020, Baird & Warner recorded the most successful year in its 166-year history with over $ 11.5 billion in sales and over 37,500 company-wide transactions. Its one-stop partners, Baird & Warner Title Services and Key Mortgage Services, have contributed to these results, achieving record sales of over $ 2 billion and $ 1 billion, respectively. *


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